PoopMate Support

Ask questions. Get help.

Contact Us

Email prcrecluse@gmail.com

Send Email Average response: within 24 hours

FAQ

Why do I see the tracking permission prompt?

To comply with iOS privacy rules and provide a personalized experience, the app requests App Tracking Transparency on first launch. You can allow or deny; denying does not affect core features.

How can I contact support?

Click “Send Email” on this page or email us directly at prcrecluse@gmail.com.

Subscription and billing

If you have subscription issues, include your purchase receipt or a screenshot in the email and we will assist promptly.

Family controls and shielding

The app can integrate with system family controls. To adjust shielding, use settings in the app and share your needs with us.